Registration Cancellation & Refund Policies | Mississauga United FC

Program Refund Policy

Mississauga United FC

Our refund and transfer policies are designed to ensure fairness while helping families plan with confidence. Please review the following guidelines carefully before registering.

Cancellation Policy

All cancellation requests must be submitted in writing at least one week prior to the start of the program.

Conditions:

• 10% cancellation fee will be applied if your request is received 5 or more business days before the program start date.
• No refunds will be issued if notice is received within one week of the start date.

Illness or Injury

• If your child becomes ill or injured before the program starts, we will issue a full refund (minus a $15 administration fee) with a valid medical certificate.
• No refunds will be issued for illness or injury occurring after the program has begun.
• No refunds for no-shows.

Refund & Credit Options

Once your cancellation is approved:

• Refunds: A $15 administration fee will be deducted. Refunds will be processed via credit card or e-transfer.
• Credit Option: You may choose to receive a program credit (no expiry), which can be used toward any future Mississauga United FC training program.

Program Transfers

• A $5 administration fee will apply to all transfers between programs.
• If transferring to a higher-cost program, you must pay the fee plus the price difference.
• Transfers are only permitted within the same season/session and are subject to space availability.

Questions or Special Requests?

If you have questions about cancellations, refunds, or program transfers, we’re here to help.

Email us at info@mississaugaunited.ca
Or visit our contact page to reach out directly.